Set Industry Policies

Shipping Policies

Please allow 3-5 business days from the date of purchase for your order to be processed and shipped. Once your order has shipped, you will receive an email confirmation with your tracking number. Please note that modifications to your order cannot be made after it has been placed.

Return Policies

At Set Industry, all sales are final. We do not offer refunds or accept returns. If you encounter an issue with your order, please email service@setindustry.org with detailed information and photos of the problem, along with your order number. Our team will respond within 1-2 business days to address your concern.

Service Policies

Full payment is required before scheduling any services or digital products. All service and digital product purchases are non-refundable. You may reschedule your appointment up to 24 hours in advance. No-shows will not be eligible for rescheduling or refunds. If you arrive more than 15 minutes late, your appointment will be canceled with no refund issued. Services must be booked within 3 months (90 days) from the date of purchase

Digital Products Policy

All digital products purchased from Set Industry are non-refundable and non-returnable. Once a digital product has been delivered or accessed, it cannot be exchanged or refunded. If you experience any issues with accessing or using your digital product, please contact us at service@setindustry.org within 7 days of purchase. We will do our best to resolve any issues promptly.

Chargeback Policy

At Set Industry, we strive to provide high-quality products and services. If you have any issues with your order or service, please contact us directly at service@setindustry.org or text us at 786-988-4383 before initiating a chargeback.

Chargebacks should be used as a last resort. We are committed to resolving any concerns you may have in a timely manner. If a chargeback is initiated without prior communication with our customer service team, it may result in additional fees and could affect your ability to purchase from Set Industry in the future.

We value your business and are here to assist you in resolving any issues. Please give us the opportunity to address your concerns before proceeding with a chargeback.

Discount and Promotion Policy

Discounts and promotions are subject to specific terms and conditions, which will be outlined at the time of the offer. Discounts cannot be combined with other promotions or applied to previous purchases. Set Industry reserves the right to modify or cancel promotions at any time.

Gift Card Policy

Gift cards purchased from Set Industry are non-refundable and cannot be redeemed for cash. Gift cards are valid for 12 months from the date of purchase. Lost or stolen gift cards will not be replaced. For balance inquiries or other gift card-related questions, please contact service@setindustry.org.

Accessibility Statement

Set Industry is committed to ensuring that our website and services are accessible to all users. We strive to comply with accessibility standards and regulations to provide an inclusive experience. If you encounter any issues or need assistance, please contact us at service@setindustry.org.

Privacy Policy

At Set Industry, we are committed to protecting your privacy. We collect, use, and store your personal information in accordance with applicable privacy laws. For details on how we handle your data, including the types of information we collect and how we use it, please refer to our Privacy Policy. By using our services, you consent to our data practices as outlined in the Privacy Policy.

Security Policy

We prioritize the security of your personal and payment information. Set Industry employs industry-standard security measures to protect your data during transactions and while stored on our servers. For more information on our security practices, please refer to our Security Policy.

Terms of Service

By accessing or using SetIndustry.org, you agree to comply with our Terms of Service. These terms govern your use of our website, products, and services. If you do not agree with our terms, please do not use our site or services.

Shipping and Handling Fees

Shipping and handling fees are calculated based on the shipping method selected and the destination of the order. Any applicable fees will be clearly displayed during the checkout process. Please note that additional charges may apply for expedited shipping or international orders if available.